November 18: Scaling up video-based services in Higher Education 

Now that so many universities have moved much of their learning online, the first day's agenda was all about sharing good practices, exploring the challenges and practicalities of putting effective support services online, and coming up with a vision of what the impact of all this change will be on how we experience higher education in the coming years. 

10:00–10:05 Welcome

Host for the day: Sally Reynolds, Media & Learning Association

10:05–11:00 Building resilience and quality into video-based services in Higher Education

This presentation session features panellists from different universities talking about how their video-based services are coping with the pandemic and highlighting the challenges and opportunities brought about by current conditions.


Moderator: Sónia Hetzner, Friedrich-Alexander-University, Erlangen-Nürnberg (FAU), Germany

11:00–11:15 Discussion and Q&A

Discussion with our panellists Scott Doyle, Leen Van Rentergem, Olga Lucia Forlani & Silvano Pasquali

Moderator: Sónia Hetzner, Friedrich-Alexander-University, Erlangen-Nürnberg (FAU), Germany

11:15–11:25 Panasonic: Selecting the right AV technology for the optimal blended learning experience.

The delivery of learning across European education institutions is rapidly changing. Through the use of the latest AV technology, the quality of education will continue post pandemic and through a mix of offline and online teaching be more flexible and accessible than ever before. As a global leader in AV technology, Panasonic wants to provide an overview of technological possibilities to enhance the blended learning experience of both teachers and students. This session will be moderated by Thomas Vertommen, Panasonic Product Marketing Manager.

Panasonic is a sponsoring member of the Media & Learning Association


11:25–11:45 Putting in place realistic guidelines for privacy during the pandemic

Discussion session on the topic of privacy and how university service providers are ensuring privacy requirements are met in these days when so much is happening online. Should students be required to use their cameras for example? what policies are already in place that provide enough clarity on this rather sensitive area?


Moderator: John Murray, NUI Galway, Ireland

11:45–11:55 Remote Teaching - the story across Europe

Debra Garretson, Director of Accounts at Panopto is the moderator of this session and will talk through the interesting results of the Panopto annual survey 2020, looking at the top uses of the Panopto video platform in European education institutions, and the main objectives for teaching staff using Panopto. 

Panopto is a sponsoring member of the Media & Learning Association

11:55–12:15 Proctoring and the role of video

During this presentation and discussion session you will hear from colleagues in the Technical University of Munich, Germany and Hogeschool van Amsterdam, The Netherlands about the challenges and realities of supporting proctoring at scale and the role of video.


Moderator: Predrag Pale, University of Zagreb, Croatia

12:15–12:25 The University of Lausanne – a case study

Join Sony and The University of Lausanne to discuss their adoption of Sony’s Edge Analytics appliance and learn how this technology has been embedded into their lecture capture solution and teaching practices.

Moderator: Kate Moores, Sony


  • Philippe Remion, Sony
  • Jean Francois van de Poël, University of Lausanne, Switzerland

Sony is a sponsoring member of the Media & Learning Association

12:25–12:45 Facilitating DIY video production across the campus

Service providers need to support academic teaching staff in creating their own video based resources, during this session we will discuss different options for doing this and try to find out what works best.


Moderator: Anke Pesch, LIMEL, KU Leuven, Belgium

12:45–12:55 Scaling up video production: recording or live stream professional-quality videos from home and on campus

As more educational institutions go back into lockdown, they need to create professional-quality videos that will facilitate remote and blended learning. However, this can be hard to do at scale while working from home, where it is hard to find both the equipment and video expertise. We will explore how Rapidmooc's all-in-one video studios are helping educators to solve these issues as it offers a platform to record or live stream professional-quality videos from home, or a COVID safe environment on campus.

Session moderated by Chris Weeks, UK Manager at Rapidmooc – Professional Quality Video for Everyone

Rapidmooc is a sponsoring member of the Media & Learning Association


12:55–13:20 Up-skilling staff and re-purposing facilities

These new circumstances call for staff and facilitators that can work flexibly and across multiple platforms as well as figuring out how to re-purpose different facilities. During this discussion session we will be talking about staff training and support and what kinds of resources are available for university staff responsible for video based services.


Moderator: Remco Hekker, Wageningen University & Research, The Netherlands 

13:30–14:30 Maximising the learning potential for students and academics

This is a presentation session which focuses on good learning design that takes real account of students circumstances as well as supporting academics to make the transition to media-supported online learning and fostering student well-being.


Moderator: Zac Woolfitt, Inholland University of Applied Sciences, The Netherlands

14:30–14:45 Discussion and Q&A

Discussion and Q&A with Steven Krause & Michael Wesch

Moderator: Zac Woolfitt, Inholland University of Applied Sciences, The Netherlands

14:45–14:55 The 3 Pillars to Successful Virtual Learning

Like anything, the right tool for the job is critical. The most successful fully virtualized campuses establish three pillars of technology to give students the quality hybrid learning experience they deserve, regardless of their location.  Join for a quick overview of some high usage success stories of Mediasite users in the field during the last months. Session led by Robert Jan Brouwer, Sonic Foundry International

Mediasite is a sponsoring member of the Media & Learning Association

14:55–15:20 Fostering student well-being in online learning

Fostering student well-being in online learning

During this discussion, the focus will be on supporting students in online learning environments supported by media.


Moderator: Deborah Arnold, Aunege, France

15:20–15:30 Discover how French Universities have set up Hybrid Lectures

Discover how French Universities have set up Hybrid Lectures, this session is moderated by Marie Bellugue, Kalyzée.

In this session Marie will show how directors, technical team members, lecturers and students are moving ahead with digital education using the Kast Revolt camera in their universities.

Kalyzée is a sponsoring member of the Media & Learning Association

15:30–16:00 The sustainability of DIY educational media driven by crisis

In the current crisis, many academic teaching staff members are finding their own production solutions, based on readily available equipment and facilities. Join us to hear about how one professor of Business Analytics and Statistics has set up a studio in his home and to discuss the sustainability and effectiveness of this approach.

Talk by: 

  • Sean P. Willems, University of Tennessee, USA Designing A Home Video Studio For Online Synchronous Teaching


Moderator: Carlos Turro Ribalta, Universitat Politècnica de València, Spain

16:00–16:20 Meeting the EU Accessibility guidelines

Following on from our conference last June we plan to discuss during this session just how well institutions are meeting the requirements of the new EU Directive on accessibility which came into effect in September.


Moderator: Nicolette Karst, Lund University Sweden

16:20–16:30 How extensively are universities making their learning resources digital (and digitally accessible) – results of recent survey

Session moderated by Thomas Dieste from Amberscript to present findings of a large scale survey among hundreds of students on the extent to which universities are making their learning resources digital (and digitally accessible)

In the past weeks, Amberscript conducted a survey among hundreds of students across Europe to gain insights in how universities are reacting to the COVID-19 pandemic by making their learning resources more digital and more accessible.

In this session, Thomas will describe the developments which students report on topics such as 'digitalization' and 'accessibility' of learning resources.

Amberscript is a sponsoring member of the Media & Learning Association

16:30–17:15 So just how well are we doing?

During this panel discussion we have invited back some of our presenters from the June conference to share their experiences with us of what it has been like to scale up services now that we are well into the first full academic year in corona times.


  • Lana Scott, Massachusetts Institute of Technology, USA
  • Sónia Hetzner, Friedrich-Alexander-University, Erlangen-Nürnberg (FAU), Germany
  • Dominik Lukes, Saïd Business School, University of Oxford, UK
  • Stuart Perrin, XJTLU Entrepreneur College (Taicang), Xi'an Jiaotong-Liverpool University (XJTLU) China

Moderator: Wim Van Petegem, KU Leuven, Belgium